Learn How We Can Help Expunge Inaccurate Customer Dispute Information
Customer dispute information contained in the Financial Industry Regulatory Authority’s (FINRA’s) Central Registration Depository (CRD) and BrokerCheck website can have negative consequences for brokers regardless of whether the dispute was frivolous, settled amicably or rejected following an arbitration proceeding. This is particularly true of information contained in BrokerCheck, a free, searchable database easily accessible by anyone with an internet connection.
What many financial advisors and registered representatives do not appreciate is that every sales practice complaint made against them is reportable and that the employing brokerage firm has virtually no discretion when making a determination if a sales practice complaint should be reported.